Emergency Info

In the case of an emergency, please call the Swan River Natural Gas Office at (780) 775-3779.

If outside of normal business hours please contact the operator on call at (780) 849-1408.


If you smell gas inside….

  1. Do not smoke, light matches, operate electrical switches, use telephones, or create any other source of ignition
  2. Get yourself out of the gas cloud and call Swan River Natural Gas Co-op office at (780) 775-3779 when it is safe to do so
  3. Ventilate -- leave doors and windows open

Natural Gas is odorized which adds a distinctive rotten egg or sulphur like smell to help you detect any leaks.

Natural gas is one of the safest and most reliable fuels available. It has a higher combustion temperature than other fuels. Combustion cannot occur unless a narrow range of fuel-to-air (5 to 15 per cent) mixture is present.


If you smell gas outside….

Natural gas is lighter than air and will dissipate into the atmosphere unless confined. Please call Swan River Natural Gas about all gas odors you may smell on your property. If the source is unknown, keep note of when and where you detected the odor, the wind direction and how strong the odor was.